Automatically manage customer requests
The Colocation process is the core of an infrastructure manager. It is carried out by a default workflow to handle customer requests and allocate the requested space in the managed infrastructures.
Validation of available space
Operators can create their catalogue of services
Information is accessible for clients at any time
Quickly access the location of your towers
TREE has an advanced functionality to display a detailed 3D model of any of your towers to properly assess the location and its information in real-time to solve problems or/and anticipate incidents.
This powerful tool contributes to the automation of processes, avoids manual errors and maximize the efficiency of the procedure.
How colocation achieves automation of processes
Colocation process
TREE operational processes allow knowing at all times the installed inventory of each site, as well as the planned one.
Creation
Step 1
The Infrastructure Operator generates its catalogue of services to allow customer makes their requests.
Customer Request
Step 2
Customers can generate a new request based on the service catalogue. This catalogue allows for the automatic generation of budgets and the configuration of each service
Processing
Step 3
During the processing of the request, it is possible to access its technical feasibility, so that the approval and subsequent implementation can proceed.
Co-localization
Step 4
Throughout the process of co-localization, there’s an intervention of customers and suppliers carried out in the tool itself.
Metrics and KPIs
All the data linked to the colocation process can generate customized dashboards from the reporting module or can be exported for subsequent linkage with any intelligent data processing tool.
Watch TREE Olivo in action by requesting a free demo
Find out how we are helping infrastructure management companies achieve operational excellence with the colocation solution. Now available in TREE.
Jut send us your contact details and we will show you a demo video.
