Automatically manage customer requests
The Colocation process is the core of a Towerco. It is carried out by a default workflow to handle customer requests and allocate the requested space in the managed infrastructures.
Validation of available space
Operators can create their catalogue of services
Information is accessible for clients at any time
Operators can control the status of their request at any time
The colocation module boosts flexibility and process automation. As a result, there is a streamlined and highly efficient process carried out to handle operators requests. Also, TREE platform enables operators to access a site to perform operational tasks (only in cases where access is authorised by the towerco).
How colocation achieves automation of processes
Colocation process
This module validates the sites capacity for the new request, electrical power available and if the structure can safely support the new load.
Catalogue of services
Step 1
The Towerco generates its catalogue of services to allow Mobile Network Operators (MNOs) to make their requests.
MNO Request
Step 2
MNOs can generate a new request based on the service catalogue. This catalogue allows for the automatic generation of budgets and the configuration of each service to assess the location of the different elements, either on the tower or on the ground. It can be easily modified if necessary.
Processing
Step 3
During the processing of the request, it is possible to access its technical feasibility, so that the approval and subsequent implementation can proceed.
Colocation Agreement
Step 4
If the colocation request is feasible and the infrastructure operator and the towerco reach an agreement, then the colocation process starts. Failure to meet the feasibility requirements will result in the reconsideration of the colocation transaction, which may be cancelled.
Colocation Process
Step 5
Once the contract is approved by both parties, the installation proceeds, until completion, subject to final validation. Throughout the process of co-localization, there’s an intervention of customers and suppliers carried out in the tool itself.
Learn how to maximize site occupancy and revenues associated
Metrics and KPIs
All the data linked to the Colocation module can generate preconfigured dashboards or can be exported for subsequent linkage with any intelligent data processing tool. Therefore, TREE allows the interaction with the database to create graphs and interactive dashboards in real time.
Other modules you might be interested
Customer Portal
A customer portal in TREE to enhance your customers’ visibility and communication process.
Site Inventory
Optimise your site inventory, reduce obsolescense, keep it updated in real-time.
Sites Management
Audit each and every movement of your company’s sites and infrastructures and manage requests for access permissions.
Watch TREE Olivo in action by requesting a free demo
Find out how we are helping infrastructure management companies achieve operational excellence with the colocation module. Now available in TREE.
Jut send us your contact details and we will show you a demo video.
